Elevate Your Travel Experience

1. Acceptance of Terms

By accessing and using Pinnacle Travel Group's services, you accept and agree to be bound by the terms and provision of this agreement.

2. Service Description

Pinnacle Travel Group provides luxury travel planning, VIP concierge services, and exclusive travel experiences. All services are subject to availability and third-party terms.

3. Booking and Payment

All bookings require confirmation and payment according to our payment terms. Prices are subject to change until booking is confirmed.

• Deposits may be required for certain services
• Final payment is typically due 30 days before travel
• Payment methods include major credit cards and wire transfers

4. Cancellation Policy

Cancellation terms vary by service and destination. Standard cancellation fees apply based on timing and service type.

5. Limitation of Liability

Pinnacle Travel Group acts as an intermediary between clients and service providers. We are not liable for acts or omissions of third-party providers.

6. Governing Law

These terms are governed by the laws of the jurisdiction in which Pinnacle Travel Group operates.

Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support.

• Personal identification information (name, email, phone)
• Travel preferences and requirements
• Payment information (processed securely through third parties)
• Communication records for service improvement

How We Use Your Information

Your information is used to provide and improve our services:

• Process bookings and provide travel services
• Communicate about your travel plans
• Send relevant travel updates and offers
• Improve our services and customer experience

Information Sharing

We do not sell or rent your personal information. We may share information with:

• Travel service providers necessary for your bookings
• Legal authorities when required by law
• Service providers who assist our operations (under strict confidentiality)

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

You have the right to access, update, or delete your personal information. Contact us to exercise these rights.

Contact Us

For privacy-related questions, contact us at [email protected]

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better browsing experience.

Types of Cookies We Use

Essential Cookies: Necessary for the website to function properly, including security and basic functionality.

Analytics Cookies: Help us understand how visitors interact with our website to improve user experience.

Preference Cookies: Remember your settings and preferences for future visits.

Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.

Managing Cookies

You can control cookies through your browser settings:

• Block all cookies (may affect website functionality)
• Delete existing cookies
• Set preferences for specific types of cookies
• Receive notifications when cookies are set

Third-Party Cookies

Some cookies are set by third-party services we use, such as analytics providers and social media platforms. These are governed by their respective privacy policies.

Updates to This Policy

We may update this Cookie Policy periodically. Changes will be posted on this page with an updated revision date.

Contact Information

For questions about our use of cookies, contact us at [email protected]